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Account Questions
By email, from your Sprint handset, or touchtone phone, you can get help with all of your billing and account questions from the experts who know it best.

On the web you can email us your question.

By phone:
Sprint Customers:
*2 from your Sprint handset or (888) 211-4727 		Nextel Customers:
*2 from your Nextel handset or (800) 639-6111
Bill Payment
Pay your bill effortlessly using these available options.
  • www.sprint.com
  • From your handset:
    *3 - Sprint
    611 - Nextel
  • Mail (to address on return envelope)
  • Cash Payment
    Western Union
    Money Gram
    Select retail locations
Self Service Phone Replacement

In addition to our in-store service repair, you can also choose to resolve your phone repair needs from your home or office.

Click here to check your eligibility for our Self Service Phone Replacement Program

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Appointment Setting

You can make at an appointment for you visit at select Sprint locations. Just search for a store in your area and look for the "Make an appointment" link.

Cancel your appointment. Please have your phone number or confirmation number to access your appointment.